Cisco Security Advisory
Cisco IOS XE Software Application Quality of Experience and Unified Threat Defense Denial of Service Vulnerability
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H/E:X/RL:X/RC:X
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A vulnerability in Application Quality of Experience (AppQoE) and Unified Threat Defense (UTD) on Cisco IOS XE Software could allow an unauthenticated, remote attacker to cause an affected device to reload unexpectedly, resulting in a denial of service (DoS) condition.
This vulnerability is due to the mishandling of a crafted packet stream through the AppQoE or UTD application. An attacker could exploit this vulnerability by sending a crafted packet stream through an affected device. A successful exploit could allow the attacker to cause the device to reload, resulting in a DoS condition.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-appqoe-utd-dos-p8O57p5yThis advisory is part of the September 2023 release of the Cisco IOS and IOS XE Software Security Advisory Bundled Publication. For a complete list of the advisories and links to them, see Cisco Event Response: September 2023 Semiannual Cisco IOS and IOS XE Software Security Advisory Bundled Publication.
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Vulnerable Products
This vulnerability affects the following Cisco products if they are running a vulnerable release of Cisco IOS XE Software and have AppQoE or UTD enabled:
- 4200 Series Integrated Services Routers
- 4300 Series Integrated Services Routers
- Catalyst 8000V Edge Software
- Catalyst 8200 Series Edge Platforms
- Catalyst 8300 Edge Platforms
- Catalyst 8500L Edge Platforms
- Catalyst IR8300 Rugged Series Routers
- ISR1100 Series Routers
For information about which Cisco software releases are vulnerable, see the Fixed Software section of this advisory.
Determine the Device Configuration
A device is affected by this vulnerability if AppQoE, UTD, or both are enabled.
To determine whether a device has AppQoE configured, use the show sdwan appqoe status | include APPQOE CLI command. If the output includes APPQOE Status : GREEN, as shown in the following example, the device has AppQoE enabled and is affected:
Router# show sdwan appqoe status | include APPQOE
APPQOE Status : GREENNote: AppQoE is available only on devices that are running in Cisco IOS XE SD-WAN controller mode.
To determine whether a device has UTD configured, use the show utd engine standard status | include Status CLI command. If the output includes Status : Green, as shown in the following example, the device has UTD enabled and is affected:
Router# show utd eng standard status | include Status
Status : Green
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect the following Cisco products:
- IOS Software
- IOS XR Software
- Meraki products
- NX-OS Software
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There are no workarounds that address this vulnerability.
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Cisco has released free software updates that address the vulnerability described in this advisory. Customers with service contracts that entitle them to regular software updates should obtain security fixes through their usual update channels.
Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.htmlAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
The Cisco Support and Downloads page on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Cisco IOS and IOS XE Software
To help customers determine their exposure to vulnerabilities in Cisco IOS and IOS XE Software, Cisco provides the Cisco Software Checker. This tool identifies any Cisco security advisories that impact a specific software release and the earliest release that fixes the vulnerabilities that are described in each advisory (“First Fixed”). If applicable, the tool also returns the earliest release that fixes all the vulnerabilities that are described in all the advisories that the Software Checker identifies (“Combined First Fixed”).
To use the tool, go to the Cisco Software Checker page and follow the instructions. Alternatively, use the following form to determine whether a release is affected by any Cisco Security Advisory. To use the form, follow these steps:
- Choose which advisories the tool will search-only this advisory, only advisories with a Critical or High Security Impact Rating (SIR), or all advisories.
- Enter a release number-for example, 15.9(3)M2 or 17.3.3.
- Click Check.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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This vulnerability was found during the resolution of a Cisco TAC support case.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Version Description Section Status Date 1.0 Initial public release. - Final 2023-SEP-27
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