Cisco Security Advisory
Cisco IP Phone 7800 and 8800 Series Web Management Interface Authentication Bypass Vulnerability
A vulnerability in the web-based management interface of Cisco IP Phone 7800 and 8800 Series Phones could allow an unauthenticated, remote attacker to bypass authentication on an affected device.
This vulnerability is due to insufficient validation of user-supplied input. An attacker could exploit this vulnerability by sending a crafted request to the web-based management interface. A successful exploit could allow the attacker to access certain parts of the web interface that would normally require authentication.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
This vulnerability affects the following Cisco products if they are running a vulnerable release of Cisco SIP Software:
- IP Phone 7800 Series
- IP Phone 8800 Series
For information about which Cisco software releases are vulnerable, see the Fixed Software section of this advisory.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect the following Cisco products:
- IP Phone 7800 Series with Multiplatform Software
- IP Phone 8800 Series with Multiplatform Software
There are no workarounds that address this vulnerability.
Cisco has released free software updates that address the vulnerability described in this advisory. Customers with service contracts that entitle them to regular software updates should obtain security fixes through their usual update channels.
Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
The Cisco Support and Downloads page on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
In the following table(s), the left column lists Cisco software releases. The right column indicates whether a release is affected by the vulnerability that is described in this advisory and the first release that includes the fix for this vulnerability. Customers are advised to upgrade to an appropriate fixed software release as indicated in this section.
IP Phone 7800 and 8800 Series (Except Wireless IP Phone 8821)
Cisco SIP Software Release First Fixed Release Earlier than 14.1(1)SR2 14.1(1)SR2
Wireless IP Phone 8821
Cisco SIP Software Release First Fixed Release Earlier than 11.0(6)SR4 11.0(6)SR4
The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
Cisco would like to thank the UK National Cyber Security Centre (NCSC) for reporting this vulnerability.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Version Description Section Status Date 1.0 Initial public release. - Final 2023-JAN-11
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