Cisco Security Advisory
Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Cross-Site Request Forgery Vulnerability
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H/E:X/RL:X/RC:X
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A vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against a user of the web-based management interface of an affected system.
This vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform a factory reset of the affected device, resulting in a Denial of Service (DoS) condition.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ipphone-csrf-HOCmXW2c
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Vulnerable Products
At the time of publication, this vulnerability affected the following Cisco products if they were running a vulnerable release of Multiplatform Firmware:
- IP Phone 6800 Series with Multiplatform Firmware
- IP Phone 7800 Series with Multiplatform Firmware
- IP Phone 8800 Series with Multiplatform Firmware
- Video Phone 8875
For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect the following Cisco products:
- IP Phone 7800 Series
- IP Phone 8800 Series
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There are no workarounds that address this vulnerability.
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When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Fixed Releases
At the time of publication, the release information in the following tables was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.
IP Phone 6800, 7800, and 8800 Multiplatform Firmware
Cisco Multiplatform Firmware Release First Fixed Release 11.3 and earlier Migrate to a fixed release. 12.0 Not vulnerable. Video Phone 8875
Cisco PhoneOS Release First Fixed Release 1.0 Migrate to a fixed release. 2.0 Not vulnerable. 2.1 Not vulnerable. Cisco IP Conference Phone 8831 with Multiplatform Firmware
Cisco has not released and will not release firmware updates to address the vulnerability that is described in this advisory. The IP Conference Phone 8831 with Multiplatform Firmware has entered the end-of-life process. Customers are advised to refer to the end-of-life notices for the product:
The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
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The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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This vulnerability was found during internal security testing by Collin Mask of the Cisco Advanced Security Initiatives Group (ASIG).
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Version Description Section Status Date 1.0 Initial public release. - Final 2023-AUG-16
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